Answers to Frequently Asked Questions

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HOW DO I GET SPEED?

If you do not have SPEED yet, please contact your cable or satellite television provider. http://www.speedtv.com/feature/get-speed/

What is F1 Practice Sights & Sounds?

SPEED.com offers Formula 1 fans the chance to see Practice 1 and Practice 3 via LIVE Stream on speed.com. The stream features natural sound from the track but no commentary. Streaming is only viewable within the Continental Unites States. If you experience any issue with the stream please email us;

What is F1 Practice Sights & Sounds?

SPEED.com offers Formula 1 fans the chance to see Practice 1 and Practice 3 via LIVE Stream on speed.com. The stream features natural sound from the track but no commentary and is best viewable in the latest Flash Player. Streaming is only viewable within the Continental Unites States. If you experience any issue with the stream please email us; .

What happened to the old login area?

The old login area has been replaced by our new MY SPEED toolbar. Look at the top of your browser window to find it. You can login and access your MY SPEED pages and the Forums directly from here, as well as access our new enhanced search tool and the current SPEED programing info. The toolbar stays with you where you go or scroll on both SPEED.com and MY.SPEED.com. 

What’s the difference between Insider and Fanatic accounts?

INSIDER accounts provide the basic community features including: - Post article comments - Post and Reply on the Forums - Add friends and Update them on your status - Get the SPEED eNewsletter - Get alerts when your favorite authors post articles - And more… FANATIC accounts provided FREE additional features and benefits. As a SPEED Fanatic you can: - Personalize your SPEED.com experience - Reduce ads on your profile page - Get just the info about the racing series and shows you love - Get program alerts for your favorite shows and races - Post photos and videos of the racing world around you - Become a SPEED author and write your own motorsports blog - Chat and follow your favorite SPEED personalities - Receive the Fanatics Feed for info about upcoming events - And much more… Its FREE to become a SPEED Fanatic! Simply complete the yellow required fields on your account registration page. 

How do I register for a MY SPEED account?

SPEED.com and MY.SPEED.com share a common registration and login process. If you are already a SPEED Insider, you can use your existing login. Look for the new toolbar at the top of your browser window and click “Login or Register” and login. When you get to your profile page, scroll down and click “Confirm and Continue”. You will then be logged in and can browse your site or your hub and updated your profile. If you do not already have a SPEED.com “Insider” or MY SPEED account, select the “get started now” link from within the Login or Register tool. Creating an account is a quick 3 step process. Step 1: You will be asked to provide basic contact and profile information to establish an “Insider” account. Step 2: Complete the sign-up process. You can provide additional optional information to upgrade your account to “Fanatic”, which provides for additional customization, exclusive content, and reduced ads. Step 3: Build your site! If you have any trouble with logging in or registering, please visit our our Feedback Page.

My Site vs My Hub

What’s the difference between “My Site” and “My Hub”?

“My Site” is your public profile page - similar to your “wall” on Facebook.  This is the page that your everyone sees as they browse people on the site or click on your profile link from a comment, blog or message board post, photo, or video.  You can restrict who can see your “My Site” by editing Privacy Settings.

“My Hub” is your personalized SPEED page...its the “hub” for your favorite SPEED headlines, commentary, program schedules, and alerts.  By customizing this page to your liking and making it your start page, you can get an “at a glance” look at the latest news and information on SPEED - all in once place.  Upgrade your account to “Fanatic” to get the most out of “My Hub”.

Email Address Already Taken?

The registration data base allows for only one account per email address.  If you attempt to create an account but receive an error stating the email address is already taken, then use the username/password recovery tool to proceed using the same email address.

If you wish to have multiple MY SPEED accounts, you’ll have to have seperate email accounts for each.

Still having problems?  Send us an email using the Feedback form

WHAT IS THE BEST BROWSER FOR VIEWING SPEEDTV.COM?

SPEEDtv.com is optimized for viewing with Internet Explorer 7+, FireFox 2+, and Safari 3+.  It is also important to have the latest free Adobe Flash Player installed for the best experience of SPEEDtv.com.

HOW DO I GET SPEED ON-AIR TALENT EMAIL ADDRESSES?

In general, it is our policy not to give out personal e-mail addresses for our talent. However, we encourage you to send your email comments and questions. If your message is directed at a specific on-air person, check the ON-AIR TALENT page for their bio and contact info (if available). Otherwise, click on the program link and direct your message to the program mailbox. Of course, you can always send messages using our feedback form and we will forward on to them!

CAN I STILL RECEIVE SPEED ON C-BAND?

SPEED moved to a new digital transponder Jan 1, 2005. This change eliminated C-Band transmissions. SPEED now has a deal with NPS (National Programming Service) to carry analog network signals so C-band viewers can watch the network. SPEED is available on the NPS Absolute Digital Pak. Check http://www.callnps.com/packages.htm for more info or call NPS Customer Service at 800-786-9677.

HOW DO I SEARCH A PARTICULAR PROGRAM?

Miss a show? Want to see it again? Search for future telecasts over the next month, using the Search tool on our Program Schedule page.

HOW DO I PURCHASE A VIDEOTAPE OF A GIVEN PROGRAM?

We regularly receive requests from viewers looking to purchase videotapes/DVDs of specific SPEED programs. At this time we are unable to accommodate these requests. However, select SPEED programs are available On Demand through your cable provider. You can also watch Full Episodes of WRECKED, PINKS ALL-OUT, and AMA SUPERCOSS on SPEEDtv.com. You can also purchase select SPEED Programs at iTunes and Amazon.com

I’M HAVING TROUBLE WITH THE SEARCH FEATURE ON THE PROGRAM SCHEDULE

If you are have trouble with the search and filter features on the SPEED Program Schedule please be sure to check out the HELP section for instructions on how to best use the system to find broadcast information for your favorite SPEED programming.

HOW DO I PRINT OUT A PROGRAMMING SCHEDULE?

All SPEEDtv.com viewers are capable of printing out an entire weeks schedule by clicking on the “week of” button on the Program Schedule Page, and then use the Printer Friendly View button to have the week put on one page for printing.

WHAT EVENTS ARE BLACKED-OUT AND WHEN?

All Formula One events will be blacked out in Mexico, Latin America, and the Caribbean. The Canadian GP will be blacked out in Canada. Re-airs of all Formula One qualifying and races on the SPEED will be shown as scheduled in all countries (including Canada) with NO blackout restrictions.

NOBODY ANSWERS MY EMAILS!

If you sent us an e-mail recently your comments and feedback are greatly appreciated and we commit ourselves to reading them all. However, due to the quantity of emails we receive, we may not be able to answer every email. If your question does not receive a response, we ask that you please try contacting us again and mention that it is a repeat request. Thanks for you understanding and cooperation.

IS SPEED ALL NASCAR?

In an effort to become a complete motorsports network, SPEED is committed to bringing its viewers the number one racing series and spectator sport in North America. Along with NASCAR we are committed to bring top-notch road racing from around the world including Formula One, American LeMans Series, SPEED World Challenge, Grand American, and FIM/AMA Motorcycle Racing.

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